“[People] are likely to live up to what you believe of them.”

— Lady Bird Johnson

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Manager and Home Share Coordinator

About the Position

Part-time hours: 12-27 hours per week

Job Types: Full-time, Part-time, Permanent

Salary: $26.50-$27.00 per hour

This position is a combination of home share coordination and management responsibilities. Home share hours are 12 hours per week and management hours are 10-15 hours per week. There is the opportunity of additional hours working frontline with individuals, but these hours would be paid at the Community Support Worker rate of $22.00 per hour after probation.

You will be supporting individuals in Sooke, Langford, and Victoria. You are compensated for your gas and travel time. Our office is in Sooke and you will be expected to meet at the office once a week for a manager’s meeting with your supervisor.

Requirements: (These MUST be met in order to be considered for the position)

  • Minimum of 2 years experience working with individuals with diverse abilities with at least 1 year working in home share and 1 year management experience.
  • Community Living Home Study Certification for Shared Living (adults)
  • Successful criminal record check
  • Unrestricted Class 5 BC Driver’s licence
  • Driver’s abstract
  • Your own reliable vehicle
  • Business insurance for vehicle, including $3,000,000 third party liability
  • A good working knowledge of what home share is
  • Own working computer
  • Strong technical skills: Ability to use Word Processor (Word for Windows, Excel, etc) to record data and produce reports
  • Up to date first aid
  • Medical competency letter from a doctor


  • A degree or diploma in an area related to supporting people with developmental disabilities (Social Services, Human Services or equivalent)
  • Ability to act decisively in a crisis situation
  • Good interpersonal communication skills, verbal and written.
  • Good written and verbal reporting skills.
  • Demonstrate an ability to teach, supervise and work effectively with employees and home share providers.
  • Knowledge of current theories, principles and practices of the field.
  • Good organization, time and general management skills.
  • Active and cooperative team member.
  • File organization and management skills.
  • Ability to manage several different schedules at any given time.
  • Strong creative problem solving skills.
  • Competent computer skills, including working with Word, Excel, Google Docs, Sync, etc.
  • Trauma informed
  • Non-violent crisis intervention certificate, or other related training.
  • Awareness and open mindedness around gender identity and sexual orientation.
  • Knowledge of community resources and how to access them.


Management Responsibilities:

  1. Assist in the recruitment, selection and screening of applicants for community support workers.
  2. Schedule and complete annual employee evaluations and reviews.
  3. Ensure all paperwork from the employees are up to date.
  4. Check in quarterly with all the participants to ensure the quality of support they are receiving.
  5. Check in monthly with employees.
  6. Maintain employee and participant files.
  1. Book and co-facilitate quarterly staff meetings.
  2. Complete annual service satisfaction surveys with participants; send surveys and compile data once received, follow up when necessary. Inform Directors of the outcomes of the survey; carry out changes as requested by the Directors.

Home Share Coordinator Responsibilities:

  1. Assist in the recruitment, selection and screening of applicants interested in becoming home share providers.
  2. Schedule and complete quarterly monitoring evaluations.
  3. Write and share evaluations with the home share providers, participants and Director.
  4. Ensure all paperwork from the home share providers is up to date.
  5. Manage a caseload of up to 25 home shares, monitoring for compliance as per BBCS and CLBC home share policies and standards.
  6. Treat home share locations first and foremost as a home.

 Expectations of the Position Overall

  1. Establish respectful, professional relationships, and effective lines of communication with the participants and their support networks.
  2. Maintain a safe, confidential, and legal work environment.
  3. Work well both independently and as part of the team.
  4. Keep organized, detailed and confidential records using clear, professional and objective language.
  5. Keep daily records of tasks completed and meet weekly with Directors.
  6. Be familiar and well-versed in positive behavioural support techniques and assist home share providers and employees to put them into practice.
  7. Act as a resource to individuals, employees, and home share providers, and assist with problem solving.
  8. Use your personal vehicle to attend meetings.
  9. Be willing to work flexible hours, including occasional evenings, as needed.
  10. Assure the direction of support is always rooted in the choices, needs, health and personal goals of the participants.
  11. Maintain professional and technical knowledge by attending professional development workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.
  12. Identify and appropriately addresses any risk management and quality issues in conjunction with the Directors.
  13. Actively participate in the accreditation process.
  14. Assist in the development and maintenance of resources for individuals, employees, and home share providers, such as handbooks, keeping policies and procedures manuals up to date, how to access community resources, and other information that augments BBCS’ services.
  15. Work with partners and stakeholders including but limited to: Ministry of Social Development and Poverty Reduction representatives, CLBC facilitators and analysts, professionals involved with the individuals, and other social agencies and community partners.
  16. Act as a liaison on behalf of Building Bridges Community Support with the aforementioned professionals and agencies.
  17. Perform other duties as needed.


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